Who is this auditor course for?
Auditors, consultants and professionals responsible for quality management who want to examine systems using evidence rather than documents alone. Familiarity with the standard helps you engage with audit planning and evaluation.
What does the programme cover?
Examine how an organisation controls its processes, meets customer requirements and uses evidence to improve results.
- Process interactions, responsibilities and risk-based planning.
- Customer requirements, external providers and control of products or services.
- Performance measures, nonconformities and continual improvement.
How does process-based auditing help a quality team?
Following a process shows how inputs, responsibilities and outputs connect. An auditor can compare what is planned with what records and staff demonstrate, then consider whether performance measures show the intended result. This is more informative than treating each document as an isolated checklist item. It can reveal gaps at handovers between departments where individual procedures appear adequate.
From audit planning to reporting
Learning connects the standard’s requirements with audit scope, evidence sampling, interviews, findings and follow-up. You need to explain why evidence supports a conclusion and communicate nonconformities clearly. Course completion is distinct from any separate professional auditor credential.
Published assessment requirements
The programme page describes an open-book assessment of 2 hours with a minimum pass score of 65%. The assessment belongs to this OSHAS programme.
Is a quality audit only a document check?
No. Documents show the intended process, but an auditor also samples records, interviews people and follows work from input to output. The aim is to establish whether processes meet requirements and achieve intended results.